Senior Principal Consultant
Samantha Munoz has over 25 years of experience as a human capital and information technology professional, specializing in human resources information systems, human capital operations, employee relations, compensation, and staffing. Samantha has strong operational knowledge of HR business processes, and has worked on global, large scale enterprise systems.
As a Senior Principal Consultant with 3D Results, Samantha specializes in the configuration of, and strategy behind Employee Central services. She guides clients through our Process on Purpose® methodology in order to streamline business processes, optimize configuration, and ensure end user acceptance.
Prior to 3D Results, Samantha served as a Principal Consultant for Professional Services at SuccessFactors. In this role, Samantha was responsible for working with clients on implementation projects where she provided best-practice guidance on customer processes, configured applications to meet customer needs, and documented and tracked customer product enhancement requests. Samantha also provided train-the-trainer, administrative, and reporting training to the customer. Samantha served as a Project Manager at Teletech where she was responsible for the coordination of multiple human capital projects, and maintained and built credibility, rapport, and communication with stakeholders and the Project Management Office.