Service Director

Sarah Ullman is a proven leader in human resources technologies with expertise in cloud based talent management systems. She has over fifteen years of experience managing core human resources ERP systems and streamlining processes using technology. Sarah is uniquely skilled in interpreting business needs into system requirements and developing effective processes.

As a Senior Consultant at 3D Results, Sarah is involved in different aspects of the Employee Central practice which include specializing in implementation strategy, integrations, and configurations. She guides clients through our Process on PurposeĀ® methodology in order to streamline business processes, optimize configurations, and ensure end user acceptance.

Prior to 3D Results, Sarah was a Manager, Human Resources Information Systems at Jo-Ann Fabric and Craft Stores where she was responsible for the implementation and system administration of SAP SuccessFactors cloud technologies. This included the implementation and administration for the Recruiting, Onboarding, Performance, Goals, Succession, Calibration, Development, Compensation, Learning, Employee Profile, and Jam modules. She led the project team responsible for implementing all the modules within fifteen months, on time, and on budget and ensured that the system met the needs of the business. In addition, she was responsible for developing a governance process to manage quarterly upgrades of the system. Sarah also had a lead role in the administration of SuccessFactors Talent module, SAP HR core, ADP ProBusiness Payroll application, and Kronos time keeping systems.


Sarah has 4+ years of experience in the SAP SuccessFactors ecosystem and has been a notable speaker at SuccessConnect three times. She has over 28 years of experience in the retail industry.