Service Director

Bill Toohey has spent the last seven years enhancing his skills in technical applications and customer support. Bill began his work with SAP SuccessFactors (formerly Plateau Systems) in 2010. Since then, he has become a master of LMS capabilities, achieving his Learning Consultant certification and focusing entirely on implementation services.
As a Service Director at 3D Results, Bill oversees the learning service team and works with clients on the deployment of their Learning Management System (LMS). Bill guides clients through our Process on PurposeĀ® methodology in order to streamline business processes, optimize configuration, and ensure end user acceptance.

Prior to joining 3D Results, Bill spent three years with SAP SuccessFactors where he worked as a Software Support Engineer and Analyst. His responsibilities included troubleshooting high priority LMS technical issues and maintaining LMS test environments. Bill was a Subject Matter Expert for the Virtual Learning System, which involved resolving all LMS integration problems. Bill also performed technical support at SRA International (formerly Constella Group) assisting with web application testing, training, and grants management.